Job Opportunities

JOB OPENING: Senior Account Manager

Date Posted: January 2008

DataNet is looking for hard working, technical, detailed focused, financially astute people who understand broadband SONET and Ethernet networks and solutions and can sell on a consultative (and we mean it) sales basis. We are looking for people who can develop their own leads, who can deal with a challenging sales cycle, who can write customer proposals and fine-tune contracts. The ideal candidate is someone who likes to be completely involved in the entire account management process and who can coordinate opportunity development with Engineering, Construction, Installation and Finance counterparts to develop individualized business solutions that make sense to DataNet and ultimately the customer. The Senior Account Manager position at DataNet is truly unlike other telecom sales positions.

The Senior Account Manager is a demanding position in a demanding Company. We expect our people to use their heads and work intelligently. We expect our people to treat our customers very well because they are our neighbors and peers and we want our customer retention to remain the highest in the industry.

If this is not your comfort zone, this is not the job for you. However, if you think DataNet’s model fits you and you’re are interested, please read on for the details of the Senior Account Manager position at DataNet. DataNet is an Equal Opportunity Employer.

NOTE: Your resume will not be considered if it is not accompanied by your salary requirements. Send Resumes and salary requirements to opportunities@datanet.net. DataNet will respond to your submittals as resources permit.

Job Summary Brief

This position is responsible for the development, consultation, and ultimate sale of DataNet Communications’ products in the assigned region/market sector/key accounts. The position requires locating and qualifying new customers, presenting DataNet products to these customers, and establishing a consultative relationship with the customer such that the ultimate DataNet offering meets or exceeds the customer requirements. Additionally required, is winning competitive bids in response to RFQ’s/RFP’s. This position works closely with engineering, construction, accounting and legal to ensure quality services are offered to our customers.

Job Responsibilities

• Establish and maintain consultative sales relationships with all existing and prospective customers such that DataNet will be looked upon by the Customer as a technically superior resource.
• Maintain comprehensive prospective customer Funnel Reports, as a means of accurately projecting monthly and quarterly sales.
• Consistently produce sales to meet/exceed assigned levels.
• Manage the customer relationship during the consultation, installation, implementation and ongoing operation of the customer networks to consistently maintain customer satisfaction with DataNet.
• Establish monthly, quarterly and annual Sales Plans for assigned market sector/geographic area/assigned customers, with revenues consistent with, and included in, the DataNet business plan.
• Participate in the billing and collection processes for assigned customers.

Candidate Qualifications
Skills & Abilities (Required)

• Strong written and verbal communication skills
• Solid interpersonal skills

Skills & Abilities (Desired)

• Strong project, time management, organizational, & administrative skills
• Strong attention to detail
• Excellent problem solving ability
• Ability to interact effectively at all levels within the Company and within the framework of our varied customer base
• Self-motivated team player

Job Knowledge
Required:

• A strong understanding of LAN, WAN, and telecommunication network fundamentals
• Solid understanding of the financial structure of a service transaction
• Solid knowledge of sales process, account management and customer support
• Computer literacy with a working knowledge of MS Word, Excel, PowerPoint, Visio, Outlook

Desired:

• In-depth/comprehensive understanding of LAN, WAN, carrier, and enterprise telecommunications networks

Job Experience
Desired:

• 3 to 5 years experience in direct sales or sales technical support for broadband fiber optic communications focused products and /or service

Required:

• 3 to 5 years experience in direct sales, or sales technical support for a communications focused products and/or service

Education
Desired:

• Technical or engineering degree, or equivalent work experience in a technical industry, preferably telecommunications or data communications

Additional Information
Required:

• Valid driver’s license
• Good driving record
• Properly insured personal motor vehicle for use on DataNet business

Desired:

• · Live within 60 miles of Newburgh, a plus

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